Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our services, participate in training programs, or contact us for support. This includes your name, email address, gaming preferences, performance metrics, and communication preferences.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our gaming performance training services, personalize your experience, communicate with you about your account and our services, and analyze usage patterns to enhance our platform effectiveness.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with service providers who assist us in operating our platform, conducting business, or serving our users.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, regular security assessments, and access controls.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR).

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings or our cookie management tool.

Third-Party Services

Our platform may integrate with third-party services for analytics, payment processing, and communication tools. These services have their own privacy policies, and we encourage you to review them when using integrated features.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Performance data may be retained longer for research and improvement purposes in anonymized form.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Gaming Performance Data

We collect and analyze gaming performance metrics to provide personalized training recommendations. This data is processed securely and used solely for improving your gaming performance and our service quality.

Communication Preferences

You can manage your communication preferences through your account settings. We respect your choices regarding marketing communications while ensuring you receive important service-related updates.

Data Breach Notification

In the event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by applicable law, typically within 72 hours of becoming aware of the breach.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by email.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us through our website contact form. We are committed to addressing your privacy concerns promptly and transparently.